Department: Ethnic and Intercultural Services
Organizational Unit: Ethnic and Intercultural Services
HR Classification Title: Director, Asian Pacific Student Services
Business Title: Director, Asian Pacific Student Services
Work Status Full-time Regular
Days of Week: M-F
Summary of Essential Job Duties:
Reporting to the Executive Director, the incumbent provides specific programming and services for Asian Pacific Islander (API) students that nurtures the education of the whole person (intellectual, social, interpersonal, spiritual, and civic responsibility) in an intercultural campus community. The incumbent collaborates with the Ethnic and Intercultural Services Department offices, other Student Affairs Departments, and Academic Affairs to administer intercultural student development programs for the entire LMU community, including biracial/multiracial students. Central to all innovative programs, projects and events, is the value of developing leadership skills among students, as well as providing greater access to resources, and increasing retention and persistence to graduation.
Position Specific Accountabilities
1. Develop, implement, and assess programs for API students. Conduct ongoing assessment of signature and new programs to ensure that they meet the Student Affairs and the Ethnic and Intercultural Services Department learning outcomes.
2. Collaborate with members of the Ethnic and Intercultural Sevices Department, Campus Ministry, and the Division of Student Affairs to develop intercultural programming, student development initiatives, and spiritual and leadership opportunities. Engage students in signature API programs such as Bento Beneath the Palms, the API graduation celebration, and other experiential opportunities designed to increase retention, persistence, and graduation.
3. Recruit, hire, develop, motivate, and evaluate student fellows and volunteers to ensure positive growth experiences with an emphasis on cultural identify formation. Respond to student issues as they arise and provide follow-up as required.
4. Partner with Asian Pacific American Studies, the Divisions of Academic and Student Affairs units to maximize co-curricular student engagement with the aim of providing a holistic learning experience that educates students about their and other cultures.
5. Serve as a facilitator for the Asian Pacific Islander (API) Roundtable and maintain regular group meetings. Work with and guide API students and organizations as they apply for grants and/or ASLMU Student Reserve Board funding.
6. Serve as an advocate for the API students and support the efforts of the entire intercultural community. Serve as a liaison between students, the student leadership program, and other University departments to ensure smooth delivery of services and promote positive communication and collaboration.
7. Develop, implement and assesses student development sessions designed to facilitate cultural, ethnic identity development as well as intercultural competency.
8. Act as a liaison to Student Leadership and Development Department and the University leadership program to collaborate and develop innovative programs for the API and other intercultural populations. Conduct regular and on-going leadership development opportunities for students and members of student organizations.
9. Advise, support and follow-up with students to ensure optimal student development and engagement. Refer students to appropriate University departments as necessary. Utilize departmental tracking software to maintain contact and referral records.
10. In collaboration with Admissions and Parent Programs, assist in planning of events such as APA Scholars Day, APA Overnight, Preview Day, and Open House. Assists with orientation and welcome events.
11. Represent the Ethnic and Intercultural Services Department and the API community on University and Divisional Committees.
12. Perform other duties as assigned or requested by the Executive Director, Ethnic and Intercultural Services.
Experience:
- Minimum 4 years in multicultural advisement experience in higher education or experience in progressively responsible position. Grant writing and fundraising experience is necessary.
- Demonstrated knowledge in the areas of: student development, API identity formation, program coordination, student leader advisement, leadership development, cross-cultural development/training, conflict mediation skills, in-depth knowledge of the needs of API, biracial, multiracial, foster care, first generation, transfers and undeclared students, conflict management, consensus building, familiarity with ethnic studies, group dynamics and fiscal management in higher education setting is preferred.
- Experience working with a team in a collaborative environment.
- Exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information. Experienced in program evaluation and assessment of learning outcomes.
- Highly developed organizational, leadership, and ethical behavior to provide a positive role model for students. Emotionally mature and gifted with social awareness and empathy.
- Must be resourceful and have experience in leading training/student development programs on topics such as, but not limited to: gender oppression, racism, class dynamics, sexuality, and API issues.
- Possess sensitivity to the needs of students and ability to: develop immediate strategies to handle challenges in an appropriate manner, develop positive strategies for aiding students dealing with ethnic oppression, balance the needs of students with the policies of the administration, communicate to large audiences, set high standards for students in ethical conduct, complete paperwork on a timely basis, attend events on weekday evenings and weekends, defuse difficult cross-cultural situations and move groups toward more harmonious relations, promote positive spiritual and leadership development, apply appropriate disciplinary procedures when necessary.
- Demonstrated computer competency and preferably knowledgeable of Microsoft Windows and relevant systems. Must have a solid understanding of different social media modalities.
- Typically a Master’s degree in higher education, preferably in post secondary education or student affairs or related field or equivalent experience. The incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
