Academic Success Specialist
Job ID: 30607
Location: Tempe campus
Full/Part Time: Full-Time
Regular/Temporary: Regular
College/Division: W.P. Carey School of Business
Posted Rate of Pay: $30,508 - $40,000 per year; DOE
Duties and Responsibilities
The W. P. Carey School of Business seeks an Academic Success Specialist for the Undergraduate Programs Office at the Tempe Campus. Our programs and academic services are also offered at the Polytechnic and West campuses which may require occasional visits. This individual will be a key contributor to increasing student retention and graduation by supporting current students in making timely progress toward a degree through a range of in-person and online academic counseling and support strategies. Responsibilities include, but are not limited to:
- Advising students, responding to their questions and concerns and working with them to ensure ongoing satisfaction with program and successful progress to degree completion. This includes current, prospective (high school and transfer), and transition (incoming or outgoing) students.
- Providing 1:1 as well as group academic advising, recruitment and retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program
- Assisting students with resolving academic issues; making appropriate and timely referrals for non-academic issues and/or concerns to applicable services including, but not limited to: Student Health, Counseling & Consultation, and Career Services
- Working closely with students to identify all academic options including, but not limited to: degrees, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to student in selection of options best suited to student's goals, interests and skills
- Informing students about and interpreting University, college and program level academic policies and procedures
- Utilizing online tools such as Degree Audit Reporting System and eAdvisor to monitor and assist students with timely academic progress, exploration of various academic options, and course selection and registration
- Acting as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success
- Participating in recruitment/admissions, retention, career development, and student engagement activities, including teaching a student success course
- Collaborating with academic units and student services departments throughout the university to facilitate comprehensive student support
- Preparing reports and advising materials
- Developing and presenting workshops for students, parents, high school/community college advisors about W. P. Carey programs, policy, and procedures
- Participating in workshops, webinars, and presentations related to advising and skill development
Bachelor's degree in Counseling or closely related field AND two (2) years previous experience in one or more of the following: advising, student recruitment/retention, related student services, teaching in an institution of higher education; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Desired Qualifications
Evidence of a Master's degree in related field. Experience in: working in an academic environment; college-level advising; collaborating with undergraduate students and university faculty and staff; using technology (i.e., Microsoft Office applications, Student Information Systems); organization; attention to detail; problem solving; teamwork. Demonstrated knowledge of: student recruitment and admissions; retention programs; business education. Effective verbal and written communication skills.
Department Statement/Gen Info
The W. P. Carey School of Business at Arizona State University is one of the largest business schools in the United States with 250 faculty, 1,500 graduate students and more than 8,300 undergraduates. Our rigorous academic programs make it an exceptional place to learn and prepare for leadership in business. Real-world experiences -- from internships to study abroad to work with noted business leaders -- bring classroom learning to life. The school is internationally recognized for its leadership in business education and is highly regarded for its renowned faculty and their research productivity. The W. P. Carey School of Business is headquartered on ASU's Tempe campus, adjacent to Phoenix, Arizona, the sixth-largest city in the U.S. Classes and program services also are offered at satellite locations throughout greater Phoenix metro area, which provides students with access to companies in high-tech, aerospace, financial services, manufacturing, telecommunications, transportation and tourism-related service industries. Learn more at http://wpcarey.asu.edu.
Background Check Statement
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications.
Standard Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 70,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
Arizona State University is an Equal Opportunity/Affirmative Action employer.
This is a Service Professional position for the 2012-2013 fiscal year, through June 30, 2013. Effective July 1, 2013, ASU is moving to a University Staff category and discontinuing a year-to-year Service Professional appointment. Additional information about the University Staff category is available at cfo.asu.edu/hr-universitystaff .
Close Date: April 22, 2013
To apply, visit https://www.asu.edu/go/employment/?auth=guest&jobid=30607&SiteId=1&PostingSeq=1Or