Job Number: 52173
Posted Rate of Pay: $40,000 Annually
Departmental Contact: Terri Sweet
Departmental Contact Phone: 520.621.3012
Job Close Date: Open Until Filled
Review begins on: (Continues until position filled) 04-15-2013
Documents required to be attached electronically with this application: Letter of Interest and Resume
Additional application instructions: For additional information contact Katherine Snyder at katherinesnyder@email.arizona.edu
Position Summary
The Dean of Students Office serves as a catalyst for the collegiate experience by providing clear, accessible programs and resources that challenge and support our constituents and create a caring, student-centered community.
The Coordinator, Student Assistance and Accountability facilitates student success in light of unforeseen challenges through providing resources, engaging students in self care, promoting student success and wellbeing, and fostering behaviors that lead students towards earning their degrees. The Coordinator accomplishes this through a variety of non clinical interventions, referrals, and follow-up services in collaboration with campus partners, community agencies, parents or guardians, and stakeholders in the students' success.
Outstanding UA benefits include health, dental, vision, and life insurance; sick leave and holidays; UA/ASU/NAU tuition reduction for employee and qualified family members; access to campus cultural and recreational activities; retirement, and more!
Duties and Responsibilities
- Assist students who face complex issues and crises that could affect their ability to remain successful.
- Connect students with critical resources and networks; makes appropriate referrals; educates on relevant policies and procedures and administrative options including but not limited to the following areas: general petition, grade appeals, retroactive withdrawal, and incompletes.
- Address students' personal, housing, financial and/or academic needs due to a crisis (e.g. medical/family emergency, assault, trauma, hospitalization, suicide ideation, crime victim, etc.)
- Respond to daily case management functions including but not limited to: student emergencies; student referrals and walk-in requests, and faculty/staff and administrative consults.
- Present relevant cases at Behavioral Intervention Team meetings.
- Manage caseload through electronic Symplicity's Advocate system and communication(written and verbal) with campus partners regarding people of concern.
- Make appropriate referrals and assist student with various administrative options available on campus.
- Make appropriate referrals to support networks and/or resources in the Tucson community (victim witness, Southern Arizona Center Against Sexual Assault, etc.)
- Initiate wellness checks on students when appropriate and determine follow-up needed.
- Assist in administering the student death process.
- Communicate with parents, families, or designated emergency contacts as appropriate.
- Assist with long-term needs of students including follow-up to see if student has been successful in addressing any issues or questions related to the student crisis.
- Assist in the development and implementation of multi-media, presentations, and educational programs for faculty, staff and student outreach, regarding Dean of Students resources; health and safety protocol; and how to refer a student in need.
- Prepare reports and proposals, including progress reports and annual reports as required by the Dean of Students Office.
- Conduct research and benchmarking activities to assist in the pro-active assessment of the initiatives supporting students in crisis.
- Represent the Dean of Students Office on university committees and at campus functions.
- Facilitate trainings for DOS staff around conflict mediation, students of concern, UA procedures related to student success.
- Assist in developing strategic goals for Student Assistance in conjunction with staff and students relevant to student needs.
- Manage programming and outreach to engage students in self-care and increase awareness of Student Assistance.
- Establish and maintain effective working relationships with related campus departments, including Counseling and Psych Services, University of Arizona Police Department, Fraternity and Sorority Programs, Disability Resource Center, and Residence Life.
- Other duties as assigned.
- Master's degree.
- Previous work experience in a higher education setting.
- Demonstrated experience in successfully managing individual student crises and experience providing support to individuals working through personal trauma or victimization.
- Ability to effectively advise others.
- Demonstrated ability to work effectively with multiple departments, organizations, faculty, staff and students in sensitive and complex situations.
- Experience in effectively managing highly confidential and sensitive matters.
- Ability to effectively prioritize and successfully perform duties autonomously and work independently in a high traffic and multi-tasked work environment.
- Demonstrated and effective communication skills
- Self motivated and ability to work independently as well as part of a team.
- Knowledge of complexities surrounding student transitions in a college setting.
- Knowledge of factors that promote student success, retention and graduation.
- Demonstrated organizational skills, including ability to set priorities which accurately reflect the importance of job responsibilities and carry out multiple assignments in a timely manner.
- Demonstrated commitment to the educational and emotional development of students.
- Demonstrated interpersonal skills with the ability to remain neutral.
- Demonstrated ability to work with and assist others in navigating through complex systems.
- Demonstrated commitment to, and experience in, working with diverse populations.
- Responsibility for case management or related crisis management experience.
- Demonstrated ability to promote self-responsibility and high ethical standards among students.
- Experience with the development and coordination of educational programs focused on college-age students.
- Demonstrated knowledge of and skills in developmental, psychological, and medical issues in the college student population.
- Demonstrated knowledge of government regulations pertaining to students, including FERPA, HIPPA, Title IX, Section 504, and the Americans with Disabilities Act.
Pre-employment Screening Requirements: The University of Arizona conducts pre-employment screening for all positions, which includes a criminal background check, verification of academic credentials, licenses, certifications, and work history. In addition, a check of names and identification documents is conducted on all new employees to ensure they are legally authorized to work in the United States.
Quick Link: www.uacareertrack.com/applicants/Central?quickFind=207665
