This
Position is Open to Current USC Graduate Students Only.
The
Viterbi Graduate Admission team is seeking a graduate intern to assist graduate
engineering applicants through the admission process with a high level of
customer service. Graduate interns help guide students through the
application process and communicate with them regularly in person, by phone,
and email. Ideal candidates possess excellent interpersonal skills and a
high level of critical thinking.
Position
duties include:
•
Communicate
with students to help them complete their applications, determine their
application status, and manage their expectations.
•
Assist
with quantitative application analysis projects: work with large database of
application records, conduct extensive data entry and analysis, compile and
organize results for reports.
•
Assist
with development of communication management systems: manage large volume of
phone and e-mail inquiries and provide feedback and analysis for improvements.
•
Process
electronic and paper application materials.
•
Handle
confidential information.
•
Contribute
to web content and email campaigns.
Qualifications
- Proficient
in Microsoft Outlook, Excel and Word; experience with Access preferred.
- Have
strong written and oral communication skills and excellent interpersonal
skills.
- Be
detail-oriented and have excellent organizational skills.
- Ability
to work independently and as part of a team.
- Ability
to think critically about complex situations and strong problem-solving
skills.
Hours
requested are 20 hours per week and work-study is preferred. Must be enrolled
in graduate coursework in Fall 2014.
This
position is NOT open to Viterbi graduate students. Any applications submitted
by Viterbi graduate students will not be considered.
Apply
for the position through ConnectSC (https://shibboleth.usc.edu/idp/Authn/UserPassword)
– Job ID 55621. Attach you resume and schedule availability as the
“document”.
