Viterbi Graduate Admission Office Grad Assistant Position

To view this position please log into your connectSC account Position Type:	On-Campus Work-study (student employment)
Title:	Graduate Intern
Job Function:	Administrative/Support Services
Division:	Graduate Admission-Viterbi School of Engineering
Job Description:	The Viterbi Graduate Admission team is seeking a graduate intern to assist graduate engineering applicants through the admission process with a high level of customer service. Graduate interns help guide students through the application process and communicate with them regularly in person, by phone, and email. Ideal candidates possess excellent interpersonal skills and a high level of critical thinking. Position duties include: • Communicate with students to help them complete their applications, determine their application status, and manage their expectations. • Assist with quantitative application analysis projects: work with large database of application records, conduct extensive data entry and analysis, compile and organize results for reports. • Assist with development of communication management systems: manage large volume of phone and e-mail inquiries and provide feedback and analysis for improvements. • Process electronic and paper application materials. • Handle confidential information. • Contribute to web content and email campaigns.
Qualifications:	• Proficient in Microsoft Outlook, Excel and Word; experience with Access preferred. • Have strong written and oral communication skills and excellent interpersonal skills. • Be detail-oriented and have excellent organizational skills. • Ability to work independently and as part of a team. • Ability to think critically about complex situations and strong problem-solving skills.
Resume Receipt:	Accumulate Online
Additional Documents:	Cover Letter
Desired Work Authorization:	No, does not need visa sponsorship
Class Level:	Graduate Student
Degree Level:	Bachelors
Desired Major(s):	School of Business, School for Communication and Journalism, School of Education, School of Education/Education, School of Education/Education Counseling, School of Education/Marriage and Family Therapy, School of Education/Multiple Subject Teaching, School of Education/Postsecondary Administration and Student Affairs, School of Education/School Counseling, School of Education/Single Subject Teaching, School of Education/Single Subject Teaching (Music Education), School of Education/Teaching English to Speakers of Other Languages, School of Education/Urban Education Policy, School of Public Policy, School of Social Work, School of Social Work/Social Work